At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

As a Clinical Specialist, CathLab, Structural Heart, TAVI - West, you will support the clinical development and education , manage inventory and equipment, and customer education programs pertinent to Medtronic defined products and technology. Support the implementation of policies and procedures and participate in all facets of clinical and operational decision-making pertaining to the programs of the organizational unit. Train and educate investigators/customers on proper use of the Medtronic product and technology

MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):

Conducts on-site education and / or consulting.
Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
Participates in conventions, forums, and meetings to increase product awareness.
Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
Serves as a technical resource to support sales of a specific medical product or solution.
Responsible for reporting complaints and Adverse Drug Reactions (ADR)
Provide leadership and direction in all aspects of the establishment, implementation, promotion, and administration of the clinical education activities, to include assessment, curriculum planning, communications and clinical skills development, and educational support
Develop and execute clinical education programs designed to enhance user competencies
Cultivate close relationships with strategic business partners, including all training centers and opinion leaders
Provides new employee training on products, technology and materials
Assist in developing objectives, and programs for marketing and selling the Company’s products
Provides nursing and/or medical expertise in the development, implementation, and case reports, journal articles and clinical reports from clinicians
Plan, direct, and coordinate educational workshops, and other programs, events, and activities (Maintain contact with customers to evaluate their clinical and educational needs)
Leads efforts to place speakers on podiums at key conferences
Work with other departments to establish priorities for the Company direction, new product development, and customer satisfaction
Education reporting requirements (Must document all clinical support and education)
Conduct Monthly Business Reviews with RSM & SPM

KNOWLEDGE/EDUCATION

High School Diploma or GED
Associate degree, or; Bachelor’s degree
Bachelor's degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.

MUST HAVE EXPERIENCE

Minimum 6 years of work experience in the healthcare or engineering field, with a High School Diploma or GED, or
Minimum 4 years of work experience in the healthcare or engineering field, with an Associate degree, or;
Minimum of 2 years of work experience in the healthcare or engineering field, with a bachelor’s degree, or;
Minimum 3 years of any prior professional experience, with a bachelor’s degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.

NICE TO HAVE EXPERIENCE

Background in Nursing Education would beneficial
Minimum of 5 years of experience in healthcare related Sales and/or Marketing experience
Strong knowledge of the healthcare system (National, Provincial and/or Regional level) • Medical device experience

SKILLS/COMPETENCIES

Ability to develop and present educational programs and/or workshops
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
Skill in organizing resources and establishing priorities
Knowledge of adult education and communication principles and practices
Outstanding interpersonal, verbal and written communication skills and the ability to communicate and work effectively within a diverse community
Desire to help others
Composed under stress
Strategic planning skills
Strong communication skills
Advanced knowledge and understanding of nursing and/or medical principles, methods, and procedures
Ability to develop, implement and evaluate clinical education methodologies and assessment instruments
Ability to organize, prioritize and schedule work assignments
Working knowledge of conflict resolution and mediation principles and techniques
Must have a valid driver’s license with no restrictions.

Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

CAN Medtronic Canada ULC

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